高考问答旧楼改造加固政策:这是一道高分题
来源：百度文库 编辑：高考问答 时间：2024/05/09 04:55:12
<1> Inventing details as necessary, write your letter.
<2> Write the Customer Services Manager's reply, in witch he will attempt to retain your custom.
用正式的商业信函格式写，写得好的话还回加分
对不起了，是我打错了，
楼主。。应该是“which"而不是“witch” 巫婆。（大家看不懂是因为你的英文“题目”里有错误。。。。不能怪人家。。。）
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我找了一个例子。。。。你看看好了
111 White Horse Lane
Austin, TX 78728
8 October 1994
Director of Consumer Relations
Cincinnati Microwave
One Microwave Plaza
Miami, TX 75249
Dear Director:
I am writing you concerning the purchase and subsequent return of a Waveport 5000 I made on 10 August 1994 in the amount of $225.
On 10 August 1994, I purchased a Waveport 5000 from your company in the amount of $225. This price included a two-day delivery and a 60-day money-back trial offer. The $225 was immediately charged to my Ritz card. However, this product did not perform satisfactorily, and on 15 August, I decided to return the Waveport 5000 to your company. When I spoke to one of your company's representatives by phone, I was informed that the shipping and handling charges, as well as the price of the Waveport 5000, would be credited to my account. I shipped the item by UPX and was notified 19 August of its receipt. Today, October 7, I received a statement for my Ritz card. And as of today, no credit has been applied to my account for either the Waveport 5000 or the shipping and handling charges.
If the Waveport 5000 was charged to my account immediately when I ordered it, I fail to understand why the same promptness was not used in crediting my account immediately upon receipt of the returned item. There is no real excuse for this delay other than someone not wanting to take the necessary time in crediting my account. These finance charges, as well as this letter, could have been avoided if your employees had been as prompt in crediting my account as they were in charging to it. It is not my responsibility to pay for your company's lack of promptness and I rightfully deserve a refund to any and all finance charges that may be applied during this time period.
Your company's quick detection products have greatly helped me in the past, and I would like nothing more than a quick solution for my problem so that I may be a customer of yours in the future.
Sincerely,
John A. Somebody
Encl.: Copies of sales receipt and credit card statement
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http://www.io.com/~hcexres/tcm1603/acchtml/complnt.html
http://www.io.com/~hcexres/tcm1603/acchtml/complaintx1c.html
你已经买来自一个公司巫婆的一个贵的计算机系统被邮购卖。 系统没有在适当地动作和,因为你没有不支付的费用-位置修护,公司坚持你送它给他们,由你付钱。 你做这，而且计算机被二星期之后将近退还，但是它仍然是有过失的。 你再一次打电话公司，而且他们说你一定为修理归还它给他们, 再一次在你自己的费用。 你不快乐有关这的事，而且你决定写信给表达你的观点客户服务经理。
<发明细节如必需的 1>,写你的信。
<在他将会尝试保有你的习惯巫婆中 2> 写客户服务经理的答复。
你通过邮购从某公司里买了一个昂贵的电脑系统。这个系统不能正常地工作。公司以你没有支付维修费为由，坚持要你自费把系统寄回去。你这样做了，但是两个星期之后寄回来的系统还是由问题的。你再一次打电话给该公司，该公司的人说，你可以再一次把系统寄回去修理，并且邮费自付。你对此感到很不满意，决定打电话给顾客服务部的经理，以表达你的不满。
（1） 如有必要，请在写信时付上细节。
（2） 为顾客服务部经理写一封挽留顾客的回信。
1223
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nothing in the world is impossible if you set your mind to do it 有志者事竟成
never put off till tomorrow what you can do today
今日事,今日毕
the early bird catches the worm 早到的鸟儿有虫吃
it's better than never 有总比没有好
Pain past is pleasure.
过去的痛苦即快乐。
All things are difficult before they are easy.
凡事必先难后易。
Nothing is impossible to a willing heart.
心之所愿，无事不成。
Where there is life, there is hope.
有生命必有希望。
I feel strongly that I can make it.
我坚信我一定能成功。
Better to light one candle than to curse the darkness.
与其诅咒黑暗，不如燃起蜡烛。
The shortest answer is doing.
最简短的回答就是行动。
Four short words sum up what has lifted most successful individuals above the crowd: a little bit more.
成功的秘诀就是四个简单的字：多一点点。
Great minds think alike.英雄所见略同
One picture is worth a thousand wards.百闻不如一见
Nothing ventured,nothing gained.不入虎穴，焉得虎子。
Life is full of ups and dowms.生活充满起伏。
It's no use crying over spilt milk./What's done cannot be undone.覆水难收
The grass is greener on the other side of the fence.隔岸风景好；邻家芳草绿。
Hunger is the best sauce.饥饿是最好的调味品
Better late than never.迟做总比不做好。
God helps those who help themselves.天助自助者。
Love me,love my dog.爱屋及乌
He bites off more than he can chew.贪多嚼不烂
To teach a fish how to swim.孔子面前卖文章。
Rome wasn't built in a day.伟业非一业建成。
Well begun,half done.好的开始是成功的一半
Every cloud has a silver lining.否极泰来
Look before you leap.三思而后行。
Birds of a feather flock together.物以类聚
A little knowledge is dangerous.一知半解最危险
Clothes make the man.人要衣装，佛要金装
A good medicine tastes bitter.良药苦口
History repeats itself.历史会重演
Strike while the iron is hot.趁热打铁